How to Cancel an Order in Magento

Author's Notes

It’s entirely possible that you’ll need to cancel an order before it set to despatched and complete. In this video I show you how to safely cancel an order so it is no longer registered as a sale in your order data.

Magento CertificationAdam has many years of Magento experience and is a Magento Certified Developer
  • Holly Murray

    I don’t have a cancel button? Is this because my order has a payment against it? How can I refund and cancel an order with payment on please?